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The Online Learning Centre is recognised as one of the market leaders within the educational/developmental industry for providing online training courses. Every year we train and develop thousands of people, just like yo

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Welcome to your In-Tray Exercise course. Here, you'll have materials to learn about what the In-Tray Exercise is, what it assesses about you, and top tips to improve your skills and perform as well as possible. This guide contains: An explanation of what the In-Tray Exercise is, including the format, structure, objectives, and question types; Expert tips on passing the In-Tray Exercise so you can increase your chances of getting a top grade; An In-Tray Prioritisation task, designed to measure your ability to prioritise important tasks - a vital skill for passing the In-Tray Exercise; Three practice In-Tray Exercises, all designed in the style of the real In-Tray test; Answers and explanations for every question so that you can evaluate your performance and find out where you need to improve. Read more

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